If you are considering a business grade telephony solution for your business, then hosted VoIP is the right choice for you. Hosted VoIP is a managed and hosted telephony service which uses just a small amount of bandwidth on your broadband line to carry telephone calls. The real benefit of hosted VoIP is that if offers several major advantages like economies of scale, cost efficiencies and centralisation, even for small businesses. Hosted VoIP also delivers the feature-rich capability and flexibility of an IP-PBX. So what are these major advantages?
Reducing capital expenditure
Because you won’t need a large PBX telephone exchange system, like a server, the cost of a business VoIP telephony system is greatly reduced, saving your company unnecessary financial outlay.
Reducing call costs
While saving on calls is no longer the primary driver for adopting hosted VoIP systems, it can be a prime factor for organisations that have multiple offices requiring frequent voice communication, so not having to pay for that communication will save a large amount from an organisation's operational budget.
The beauty of a hosted VoIP system is that it is scalable. No matter how small your company may be, hosted VoIP will definitely benefit the business. As your company grows you can add more ‘seats’ to the VoIP system. The benefit of this is that your business only pays the seats it needs each month.
A hosted VoIP System is future proof.
Instant communication and collaboration
VoIP telephones improve productivity and the ability to collaborate remotely by creating direct links between remote workers and office-based staff with a simple click of a mouse. This means that workplaces need no longer have borders.
Seamless remote worker connectivity
The VoIP system makes it easy to integrate remote workers into the business telephone system through their own broadband connections. Additionally, your customers will be able to reach your these workers directly through your business switchboard, regardless of where the worker is physically located.
Respond more quickly and more efficiently with customers
With a hosted VoIP system, companies can improve customer communication by providing them with VoIP telephones that allow them to contact your sales and service departments directly, for free.
Seamless changes and no hidden costs if your business moves offices
Normally with standard telephony systems, every time a company moves, adds or changes a conventional telephone connection, it will cost them money. With hosted VoIP, your network configuration is software-programmable and its voice signals are carried over your business LAN: this means that you can administer the changes yourself, therefore avoiding additional costs.
Unlike traditional numbers, a hosted VoIP system lets you take your number with you. It doesn’t matter where you go: whether it’s down the road, to another town, or even another country, your number remains the same. The VoIP system is not dependent upon your geographic location.